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Our Purchasing Process

Every customer is different, but our signature customer service is always the same.

Phone Consultation

Each order starts with a phone call. It's our introduction and discovery call to understand your needs.

Custom Solution

With the information from our call, we are ready to build you a unique product solution. Customized, quality products at the lowest cost possible.

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Once you're satisfied with your custom order, you can expect a timely delivery.

What our customers experience

“Practical Hospital Services provided a very valuable and effective solution for our hospital’s emergency supply needs. Stephanie and her team are fantastic to work with; responsive, helpful, and kind. The Medi-Meal system is well curated, organized, and tasty! 
I am proud of the state of the art emergency food system and supplies that PHS has provided to four of our hospital facilities and am continually reaping the benefits of reduced emergency food management and rotation.” 

Laura Jensen, M.S., R.D.

Regional Dietitian

We trialed the SIMEX subglottic aspiration system with Portex subglottic suctionaide trachs in April of 2017, on two trached ventilator dependent patients. The patients had gotten 200ml out a day and later as the health of the subglottic wall normalized, the production of the sputum lessened and the amount of sputum lessened to 50ml a day. During the trial with Simex both patients had a decrease in tracheal secretions as well as oral secretions over time. The Simex has increased the quality of life in 3 of our long term trached ventilator dependent pediatric patients.  Less days lost of being sick and better attendance of school and activities.”

Nicole Haut, BS, RRT

Respiratory Therapy Manager

Thank you for your great customer service!  I appreciate all of your support and help when implementing the Medi-Meal program at the hospital.   I was very impressed by the taste and quality of the product.  I was also impressed with the shelf life and how much the hospital will save!  Thank you for your donation of a sample for our employees!  That was very thoughtful and there were excited to taste the product.

I would highly recommend these products and your company to anyone…

Amanda Montoya​

Nutrition Services

 I want to thank PHS for providing us with the 25+ year shelf life Mountain House foods.  Working at a hospital and being a Certified Chef I did not think you product was  going to be very tasty.  However I was so wrong, it is delicious and I was so pleased with the taste and texture.  Hillery I would highly recommend these products to anyone.  Also we had are TJC survey and we impressed the surveyor.  Not only was he impressed with the product but the organization of the products.  Each items stored and marked for each day and the menu packets included all the restricted diets.  He was so very impressed and shared his approval with Administration.  I also recommended your products to Redland Unified School District.   Again thank you for all your help in organizing and implementing the program.  Hopefully we never have to use it, but if we do it will be very successful.

Chef Joe Eidem, CEC, AAC, HOF

Executive Chef / Manager

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